Orders are accepted for refund/exchange, except swimwear, and promotional sale/clearance items. All promotional/flash/clearance/code items are final sale. No exceptions.
Items must be returned within 14 days of receiving your product. Items must be in new, unused, and saleable condition with all tags attached. You must have prior authorization from Kingdom and State before returning your item, by simply emailing email@example.com, for the return mailing address, and to confirm whether an exchange or refund is required. Please include your order number when e-mailing. No order confirmation form is needed, as we are a paperless company.
There is no restocking fee. Return shipping to be paid by customer. Incorrectly shipped items must be claimed within 7 days of receiving your product in order to ensure proper credit. Any store credit issued will expire 30 days from issue date.
Items returned without authorization will be disposed of without credit being issued or freight being reimbursed.
All SALE/CLEARANCE swimwear is final sale. No exceptions. ALL of REGULAR PRICED swimwear is non-refundable, only exchangeable. Please email firstname.lastname@example.org for any questions.
LOSSES & DAMAGES
Damaged or faulty items must be claimed within 7 days of receiving your product in order to ensure proper credit. Report your claim for lost items within 14 days from the order date in order to ensure proper credit. Please email us via Contact Us section to report.